Human Resources Assurance Group

Human Resources Assurance Group The Human Resources Assurance Group provides results based consulting services that are grounded in over 25 years of hands-on, real world experience in the manufacturing and hospitality industries. We pride ourselves in developing creative and customized solutions that are unique to each client and their individual circumstances and desired outcomes.

Description

With executive leadership experience in all areas of traditional human resources as well as labor relations, strategic planning and exceptional customer experience delivery, the Human Resources Assurance Group takes a holistic approach to your human resources effectiveness. In other words, it’s not just about training employees to smile, follow a script and act a part. In order to develop a long-term and consistent reputation for delivering outstanding customer experiences, there must be a culture that inspires employees to provide uncompromising service at the highest level possible.

ALL HR activities - from selection and staffing to workers’ compensation, or training and development to keeping the OSHA 330 Log current, or performance management to negotiating competitive benefits plans – have an impact on your culture of excellence.

We can:

- Perform a Comprehensive HR Check-Up. The HR Check-Up is a fully comprehensive guided HR Audit to help identify areas of excellence and those needing attention. The resulting executive summary report can then be used for future goal setting, strategic planning and budget justification. The HR Check-Up can also be a valuable tool when opening a new property or transitioning leadership teams into newly acquired organizations. [ Click here link to learn more about it.] 

- Develop and deliver solutions to challenges or projects you have already identified. (As examples: Handbook updates, job description review and re-writes, hiring, performance management and termination processes, leadership training, benefits planning and contract negotiations, etc.)

- Be your HR Director on call - For smaller organizations with limited financial resources and corporate support, we provide on-going HR support. This service can start at as little as $75 per month for select service hotels and $150 per month for full service hotels and resorts. This service is provided on monthly retainer, and is customized based on your needs. Some clients just want to know there is an expert they can call for a sounding board when those daily “fires” pop up. Others desire more involvement as a resource for their leadership teams with employee issues or leadership development. And still others prefer to have a presence on property on a periodic basis for managers and staff – much like an HR Manager or Director would function. We also provide support for new and growing HR Managers as they develop their skills and expertise.

How can we make your job and life easier, less stressful and more rewarding? Take few seconds on the Contact Form. Or give us a call at 910-688-7030.

 

Here’s what industry leaders have said about Bruce Rosenberger - Founder, CEO & Principal of the Human Resources Assurance Group.

 

“Bruce is an exceptional HR professional.  His knowledge and experience in both human resources and labor relations makes Bruce well qualified for a senior leadership position in any organization.  Whether mentoring subordinates or leading negotiations at the bargaining table, Bruce is simply one of the best.  I would be happy to discuss in detail Bruce's qualifications with any perspective employer or company looking to partner with Bruce.”

 TED KLEISNER  - President & CEO Hershey Entertainment & Resorts Co.

      - Former President & CEO, The Greenbrier

 

“Bruce and I have worked together off and on for many years.  I know his integrity, character, work ethic, professionalism, competence, and experience in human resources.  I have practiced law for over 40 years and represented many large companies and worked with many human resources professionals.  I rank Bruce in the upper 1% of those.”

ARCH STOKES  - Shareholder, President & CEO, Stokes Roberts & Wagner, ALC 


“Bruce is an extraordinary Human Resources professional.  I had the pleasure of advising Bruce as the negotiator for collective bargaining agreements with labor unions at The Greenbrier resort.  Bruce maintained calm and direction in directing our efforts to successfully negotiate ten collective bargaining agreements for the resort.  Despite intense financial, political and social pressure, Bruce succeeded in accomplishing the mission through a highly analytical approach and steadfast determination.  Bruce is a consummate professional of the highest integrity and has my highest recommendation.”

MARK CARTER  - Partner, Dinsmore & Shohl LLP (colleague)

 

 “I had the pleasure of working with Bruce on several projects.  Bruce is a true professional with a great deal of knowledge not only from an HR standpoint, but he knows the hospitality industry.  Bruce has a great appreciation of the challenges faced by the operational groups and provides outstanding support to every department at the resort.”

 TOM ABBOTT  - Chief Financial Officer, The Grove Park Inn

 

 “Bruce is the consummate HR professional.  Bruce is extremely knowledgeable and insures an organization that is fair and balanced.  His knowledge of employment law is very complete.  Bruce also understands that an organization is made up of people and is a likeable leader.  He is extremely well respected throughout the hospitality industry as a senior leader in Human Resources.”

 GARY ROSENBERG  - EVP & COO – ClubCorp Resorts & President of The Homestead

 “Bruce and I worked together on the Executive Committee of Club Corp Resorts for four years.  He was a trusted partner, fair in his dealings with staff and partners and forward thinking in working through delicate People Strategy issues.  His work on labor relations was tireless and effective.  On top of all that, he found a way to bring balance into his family life as a devoted husband, father and friend.”

GREGG ANDERSON  - Former EVP Sales and Marketing, ClubCorp Resorts

Rosenberger Bio pdf

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